Clearer communication.
Stronger connections.
Acquiring new clients or members can cost five times more than satisfying and retaining current ones. Every touchpoint you have with a prospect, client, or member should be thoughtfully considered. Each visit to your website, every call and email, your ongoing engagement with them…
It All Comes Back To “Hello.”
Strategic Communication & Experience Design
We help organizations align their messaging, processes, and systems so every interaction—online, on paper, and in person—feels intentional, professional, and welcoming.
Do the people you serve feel connected to your organization?
Is your messaging consistent across your website, printed materials, and in-person interactions? Are clients, members, or congregants having a clear and positive experience at every point of contact? Do you worry that prospective clients, supporters, or visitors may disengage before fully understanding your value or mission?
Hello Consulting partners with small businesses, law firms, nonprofits, associations, and churches to strengthen communication, streamline intake and onboarding processes, and create more cohesive experiences for the people they serve. By improving clarity, consistency, and engagement, we help businesses and organizations build stronger relationships, operate more efficiently, and grow their impact.
Who We Serve
For Businesses and Professional Firms
We help businesses and law firms improve client intake, onboarding, and communication to enhance client satisfaction, retention, and operational efficiency.
For Nonprofits, Associations, and Churches
We help mission-driven organizations clarify their message, strengthen outreach, and create meaningful, consistent experiences for members, supporters, and communities.
What We Do
Clarify and unify messaging and branding across digital and print communications
Improve websites and online engagement
Strengthen client, member, and visitor journeys
Streamline intake, onboarding, and internal processes
Create systems that support growth without losing authenticity.
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Intake Protocol
Review of your prospective client intake and tracking process, timeline, and communication materials. Let's identify your strengths and improve your weaknesses.
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Onboarding
Once prospects sign with your firm or organization, are they experiencing a consistent level of service at every touchpoint? Are you anticipating their needs and meeting them?
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Communications
Email newsletters, advertising, speaking engagements, social media, online reviews... let's send consistent messaging so you stand out from your competition.
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Policies & Procedures
Are your staff’s regular tasks properly documented? Are your employees working as efficiently and effectively as possible, and with the correct tools?
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